IT sector wants long-term vision and continuity from Latvia's new government

Latvia's information technology (IT) sector expects the new government to offer not just fresh initiatives but also a long-term vision, continuity and readiness to work more closely with technology companies. The view was set out by an industry representative in the Latvian business daily Dienas Bizness. Digitalisation, the author argues, increasingly shapes corporate productivity, the efficiency of public administration and the ability to compete internationally.

Benefits should be measured by results

Although Latvia has already achieved a lot in digitalising public administration, technological possibilities are changing quickly, so the practical benefit must also be assessed. In the private sector, technology investments are judged by time saved, lower costs and better customer experience; the author suggests applying a similar approach in the public sector. Process automation and interconnected information systems would mean residents and businesses no longer have to submit data the state already holds.

Long-term thinking in projects

The author describes a complex information system as a long-term investment whose value depends on maintenance, security and adaptability as well as the initial cost. Procurement should therefore weigh total life-cycle costs, since the lowest upfront price is not always the most economical choice. Based on the author's experience, the most successful projects are those in which the client and the developer share the same understanding of the goal, the division of responsibilities and the expected outcome.

Cybersecurity and artificial intelligence

Cybersecurity should be treated as part of risk management and leadership responsibility, with security considered already at the planning stage. Artificial intelligence (AI) should be introduced where it brings practical benefit rather than as an end in itself. Using it requires quality data, clear security rules and employees who know how to work with it.

The sector's role in the economy

Latvia's IT sector is export-oriented and creates high-value-added jobs. Its growth requires a predictable business environment, qualified specialists and support for innovation, including use of European Union funding. At the start of its term, the government should agree on a few clear priorities and ensure they are implemented consistently.