“Mobilly” app glitch blocks ticket purchases for some bus routes in Latvia
A technical fault in the “Mobilly” mobile app on the morning of 4 November has left passengers unable to find and buy tickets for several bus departures. The company has apologised and says it is working with its partners to fix the problem.
The popular “Mobilly” mobile app, which is used to buy transport tickets, suffered technical problems on the morning of 4 November 2026. The fault is linked to the systems of the app's partners, and as a result passengers cannot currently find or purchase tickets for a number of bus departures.
According to a company statement, the problems affect certain services leaving Riga, Tukums, Talsi, Bauska, Kuldīga and Skrunda. The statement gives no information about other routes.
What the company is doing
The “Mobilly” team has apologised to customers for the inconvenience. It says it is actively working with its partners to resolve the situation as quickly as possible.
The company has also promised to inform the public without delay once ticket sales are fully available again.
The source does not specify what exactly caused the fault or how long the disruption may last. Until the problem is fixed, passengers planning to travel on the affected services cannot buy tickets through the app.
