18.5% of Latvian Companies Use Artificial Intelligence
A survey by Latvia's Central Statistical Bureau shows that 18.5% of companies used artificial intelligence solutions in 2026. Use of cloud services, ERP, CRM and other digital tools is also rising.
Digital technology use is growing among Latvian companies, according to 2026 data compiled by the Central Statistical Bureau. This year 18.5% of companies use artificial intelligence solutions, indicating how far new technologies have entered everyday business.
Artificial intelligence
At least one such solution is used by 62.9% of large companies, 28.8% of medium-sized ones and 15.3% of small ones. The most common technology is written-language analysis, which automatically processes large volumes of text; 13.8% of companies use it. Technologies that generate images, video or sound are used by 11.8%.
Cloud services and internet
Paid cloud services are used by 50.1% of companies in 2026, up 6.1 percentage points from 2025. Among large companies the figure is 87.3%, medium-sized 66.6%, small 46%. Fixed internet is used by 82.9% of companies, and 65.3% of employees have internet access for work. A company website is kept by 70.6% of firms, and 61% use social media.
Business software
Enterprise resource planning (ERP) software is used by 39.3% of companies, customer relationship management (CRM) systems by 20%, and business intelligence (BI) software by 15.8%. Compared with 2025, use has risen by 7.2 percentage points for ERP, 2.7 for CRM and 2.9 for BI. Among large companies, ERP is used by 96.1%, CRM by 61.6% and BI by 78.2%.
Online sales
In 2025, 21.5% of companies sold online, up 1.9 percentage points from 2024. Among small companies the figure reached 19.4%, among medium-sized ones it fell by 0.2 percentage points to 28.8%, and among large companies it stood at 47.2%.
The survey was carried out in early 2026 among companies with 10 or more employees, with European Union co-financing.
