Estonia's Lasteabi child helpline records its busiest month ever in October
Estonia's child helpline Lasteabi received 2,521 contacts in October, the highest monthly figure since the service began. In October last year, 2,105 contacts were registered.
Estonia's child helpline service Lasteabi registered 2,521 contacts in October, the highest monthly total in its entire history. In October last year, the service recorded 2,105 contacts. The figures were published on Facebook by the Social Insurance Board of Estonia, the agency responsible for the helpline.
According to the agency, the increase does not necessarily mean that children face more problems. It more likely reflects growing awareness of child assistance: people around them are noticing children in need of help more often, while children and adults are more willing to turn to specialists for advice and support.
How Lasteabi works
Lasteabi operates around the clock across Estonia and helps with issues related to children. Calls to 116 111 are free, and it is possible to call even when there is no credit on the phone. Consultations are available in Estonian, Russian and English.
People can also contact Lasteabi through an online chat at www.lasteabi.ee or by email at info@lasteabi.ee. Anonymous contact is possible for those who wish it.
