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WorldPublished: 17 July 2026 at 00:36

Telstra CEO to face parliamentary inquiry over nationwide mobile outage

Telstra chief executive Vicki Brady will be grilled by a parliamentary committee in Canberra on Friday over a massive mobile network failure that disrupted emergency calls, businesses, and transport in two states.

Foto: The Guardian World

Telstra's CEO Vicki Brady is set to appear before a parliamentary inquiry in Canberra on Friday to answer questions about a nationwide mobile outage that affected triple zero calls, businesses, payment systems, and stopped trains in two states. The Greens communications spokesperson, Sarah Hanson-Young, said the committee had called an emergency hearing over the incident. Hanson-Young accused Telstra of putting profits ahead of public safety and public service for too long, and called for stronger laws to protect consumers and force companies to deliver reliable services. Telstra is accepting compensation claims from affected customers and small businesses who can provide evidence, but Hanson-Young said the company had done the bare minimum and should offer automatic compensation to everyone affected. Representatives from the Australian Communications and Media Authority and the communications department will also give evidence at the inquiry.

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