Replacing staff with AI backfires as companies ask laid-off workers to return
Recruitment industry observers describe a growing “AI backlash”: employers who cut jobs to save money through artificial intelligence are asking former staff to come back within a relatively short time. The trend is reported in a survey by talent assessment company SHL.
Companies' hasty decisions to replace employees with artificial intelligence (AI) are starting to have unforeseen consequences. Recent research points to a growing trend that the recruitment industry calls the “AI backlash”.
In essence, employers who dismissed workers in order to save money by relying on AI have, within a relatively short time, been forced to ask those people to return. The source describes the situation as a consequence of rushed corporate decisions.
The trend is documented in a survey by SHL, a talent assessment company, which involved more than [the number is not given in the available part of the source] respondents. The remaining survey results are not included in the available part of the source.
Why it matters
The trend suggests that replacing staff with AI does not always deliver the expected savings, and that some companies are going back to their earlier solution: employing people.