Delivery firm Evri sues BBC for £1.2m over Panorama documentary
Evri is taking legal action against the BBC, seeking £1.2 million in damages after a Panorama documentary allegedly caused loss of business by claiming the company used exploitative practices and misled Parliament.
Parcel delivery company Evri has filed a lawsuit against the BBC at the High Court, demanding £1.2 million over a Panorama documentary that it says caused serious financial harm. The documentary, titled "Evri: Where’s my parcel?", allegedly led to the loss of prospective clients, according to court documents.
The programme, still available on BBC iPlayer with a note about the libel claim, includes allegations that Evri deployed "exploitative business practices" to reduce courier pay, resulting in regular underpayment below the national minimum wage. It also claims the company misled Parliament by providing false assurances that couriers were not paid below the minimum wage.
In the claim, Evri’s barrister Hugh Tomlinson KC stated that the segment was understood to mean that the company deliberately reduced pay and deceived Parliament. Evri is seeking special damages of £1.2 million for lost contracts, plus general damages and an injunction to prevent the BBC from repeating the claims.
A BBC spokesperson declined to comment on ongoing legal proceedings. An Evri spokesperson confirmed the defamation claim regarding the broadcast on December 15, 2025, but offered no further comment due to the active case.
Evri, one of the UK’s largest small-parcel delivery firms, was rebranded from Hermes in 2022 and acquired by Apollo Capital Management for £2.7 billion in 2024. It merged with DHL’s UK e-commerce arm last year.
