Health Inspectorate: Most complaints still about dentistry
In 2025, the Health Inspectorate received the most complaints regarding dental care quality – 32, same as in 2024. A total of 1,070 complaints were reviewed, 388 related to healthcare quality.
Complaints by specialty
The Health Inspectorate (VI) published its 2025 report, showing dentistry as the top complaint area for both years with 32 each. Surgery followed with 22 complaints, oncology with 16, gynecology/obstetrics with 15, and psychiatry with 13. Primary care and traumatology each had 12, emergency medicine 9, occupational diseases 7, and pediatrics 2.
Compared to 2024, complaints increased in surgery (from 14 to 22) and oncology (from 12 to 16).
Need for corrective actions
Corrective actions were most often required in primary care (5 out of 12 cases), surgery and gynecology (4 each), emergency medicine (3), and oncology (2). Dentistry, psychiatry, traumatology, and pediatrics each required corrections in only one case.
Overall statistics
In total, VI reviewed 1,070 submissions in 2025. Most concerned sick leave certificates (479), followed by healthcare quality (388), patient rights (156), and management issues (47). Corrective actions in quality cases were identified in 78 instances (20%), similar to 21% in 2024.
Regarding patient rights, 44% of 156 complaints required corrective actions (up from 117 in 2024). For sick leave, 26% of decisions led to corrections, including partial or full cancellation.
Medical Risk Fund
The Medical Risk Fund handled 208 applications, with harm confirmed in 78 cases (38%). The most applications were in traumatology (53, with harm in 20), surgery (31, harm in 11), obstetrics/gynecology (25, harm in 16), dentistry (17, harm in 5), and oncology (15, harm in 3). Total compensation exceeded 3 million euros.
Inspections
A total of 634 planned inspections were conducted in healthcare facilities. Fully compliant were 55%, 43% had minor deficiencies, and 15 facilities failed to meet requirements – mostly new registrations.
Among 102 inspected social care centers, 54% fully complied, while 46% had deficiencies. Common issues included insufficient room space (16%), lack of an elevator (6%), pests or mold (4%), and inadequate bathing access (4%).
